Research Feature
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Analytics & Business Intelligence
Building One KPI to Rule Them All
Leaders detail Agoda’s development of a KPI that accounts for external factors and aids strategic goal alignment.
AI & Machine Learning
A New Machine Learning Approach Answers What-If Questions
Causal ML helps managers improve decision-making by enabling them to explore different options’ potential outcomes.
Performance Management
What Leaders Get Wrong About Employee Motivation
Leaders’ flawed assumptions about employee motivation lead to counterproductive management tactics.
Talent Management
Who’s Making Your Talent Decisions?
Reliance on standardized talent management software can lead to a generic rather than strategic approach to development.
AI & Machine Learning
Generate Value From GenAI With ‘Small t’ Transformations
Companies are getting real value from generative AI today and building for future transformation by managing risk.
AI & Machine Learning
Turbocharging Organizational Learning With GenAI
Generative AI can greatly enhance organizational learning, but using it successfully requires the right mindset.
Culture
Craft Schedules That Work for Everyone
Schedules can impose a high cost on workers and organizations. Leaders need to rethink what a schedule can be.
Culture
Design Work to Prevent Burnout
A simplified model for work design helps managers make changes that can reduce burnout.
AI & Machine Learning
Know Your Data to Harness Federated Machine Learning
Federated learning enables organizations to use high-quality external data to improve AI models while preserving privacy.
Ethics
What Makes Companies Do the Right Thing?
Stronger ethical leadership at some pharma companies may have meant more equitable access to COVID-19 vaccines.
Culture
The Four Guardrails That Enable Agility
Defining constraints can help large companies foster both employee autonomy and organizational and strategic alignment.
Technology Innovation Strategy
Avoiding Harm in Technology Innovation
Businesses must thoroughly evaluate the risk of deploying a new technology to avoid reputational and financial damage.
Innovation Strategy
The Three Traps That Stymie Reinvention
Successful growth in new sectors requires balancing support for the core business with investment in radical innovation.
Technology Implementation
Auditing Algorithmic Risk
Two frameworks can help organizations identify potential harms posed by algorithms, AI tools, or large language models.
Sustainability
Find a Circular Strategy to Fit Your Business Model
Extract more value from materials and resources and improve sustainability by examining your products’ full life cycles.
Security & Privacy
The CEO’s Cyber Resilience Playbook
CEOs who led their companies through serious cyberattacks share lessons learned and ways to boost your cyber resilience.
Platforms & Ecosystems
Health Care Platforms Need a Strategy Overhaul
Researchers share a three-part approach to help leaders of digital health platforms manage and scale their businesses.
Culture
Building Culture From the Middle Out
Translating organizationwide value statements into group-specific practices is the key to making culture real.
Technology Implementation
Why Manufacturers Need a Phased Approach to Digital Transformation
Taking a three-stage approach can increase the likelihood of a successful digital transformation in manufacturing companies.