Performance Management
Market Management to Transform the IT Organization
A four-stage model helps companies balance supply and demand in managing IT.
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Developing Strategy
Successful Knowledge Management Projects
Eight key factors can help a company create, share, and use knowledge effectively.
Executing Strategy
Strategy Innovation and the Quest for Value
The author discusses how to improve strategy making.
Collaboration
The Generative Cycle: Linking Knowledge and Relationships
The flat structures, service-oriented workforce, and participative decision processes of professional service firms are a model for larger organizations.
Executing Strategy
How Microsoft Makes Large Teams Work Like Small Teams
Software product development at Microsoft allows teams to retain the autonomy of small groups by frequently synchronizing and stabilizing continuous design changes.