Research Highlight

There are four distinct types of chief digital officers who successfully lead digital transition.

Lessons from technology marketing industry leaders in the digital era.

Tech CEOs claim few job losses when hiring from the H-1B visa pool. That’s not the whole story.

Organizations can benefit from four activities in their journey toward better digital trust.

Having board members with digital business experience is a new financial performance differentiator.

How can companies and employees find common ground when it comes to skill development for AI?

Before determining an ecosystem strategy, organizations must first shift to a new perspective and way of thinking.

In a fast-changing business landscape, it pays to spot digital trends early and prepare to adapt.

The real opportunity for organizations goes beyond doing more of the same labor faster and cheaper.

Three strategies for setting the stage for innovation in your organization.

Australian social service agencies are taking the lead in using bots to improve services.

Are the benefits of data sharing with platforms worth the long-term price?

What if, instead of perpetuating harmful biases, AI helped us overcome them?

Recommendation algorithms don’t just reflect consumer preferences — they also shape them.

Digital customer service platforms offer better service when they use customer-centric language.

Research has exploded the myth that Twitter is an “echo chamber” — with implications for marketing.

Create harmony between agile and your team’s culture.

Consider three key questions when determining how to make blockchain a useful part of your business strategy.

Viewing technology as a set of solutions misses opportunities to innovate in bigger, bolder ways.

Automation will affect jobs in four ways. The path jobs take depends on what kind of value they provide — and how.