Business Models
Bringing Open Innovation to Services
Companies should organize their service innovation processes to be more open to external ideas.
Companies should organize their service innovation processes to be more open to external ideas.
Increasingly, innovation is being applied to the development of new service offerings, business models, pricing plans and management practices.
The rising data flood and emerging tools for analyzing it are changing the ways innovation gets done.
This article presents frameworks for companies considering a shift to global product development.
Should external innovators be organized in collaborative communities or competitive markets? The answer depends on three crucial issues.
Designers at restaurants and theme parks are leading the way in thinking about how to make waiting in line more pleasant.
Grameen Bank and others know that you get the best answers by burying yourself in the questions.
How does Toyota solve problems, create plans, and get new things done? Company managers credit a tool called the A3.
To generate innovative ideas, companies need to look beyond the familiar.
Researchers hope a new Web-based platform will enable better deliberation on complex problems.
To understand how breakthroughs in creativity occur, managers must understand how most collaborations work.
We can no longer envision the future by extrapolating the present.
Some techniques seem to drive new product development better than others.