Innovation Strategy
The Kind of Innovation to Pursue Now
How should companies think about innovation during an economic downturn?
Risk Management
Latest
Organizational Behavior
The Reasons for Accidents
“If there are human operators in the system, they are most likely to be blamed for an accident,” writes MIT professor of Aeronautics and Astronautics Nancy Leveson.
Supply Chains & Logistics
Supply Risk in Fragile Contracts
Spot markets can be used to limit exposure.
Financial Management & Risk
Protecting Your Employees’ Retirement
Personal investment puts management at risk.
Customers
The Risks of Customer Intimacy
Too much familiarity with customers can backfire, but engaging in multisided conversations can manage the risks.
Marketing Strategy
Predicting Customer Choices
Recent research has greatly improved management’s ability to anticipate customer wants.
