Customers
Five Key Elements of Problem-Centric Selling
Here’s how to ensure your sales teams know their customers’ problems.
Executing Strategy
Latest
AI & Machine Learning
The Top MIT SMR Articles of 2018
This year’s most popular articles examine how new technology is transforming and disrupting the way we work.
Developing Strategy
An Executive Guide to the Winter 2019 Issue
These summaries will help you navigate our terrific new slate of features.
Corporate Social Responsibility
Amazon Raised Its Minimum Wage — Will Its Rivals Do the Same?
The MIT SMR Strategy Forum examines whether Amazon’s new $15 per hour minimum wage for workers will force rivals to follow suit.
Automation
Planning for the Human-Digital Workforce
Done right, automation can be a win for everyone — even workers.
Executing Strategy
A New Playbook for Diversified Companies
Strong multi-business companies are defying expectations in three ways.
Analytics & Business Intelligence
Making Strategic Decisions With Data
Data-driven decision-making comes with challenges and opportunities, says GoDaddy’s chief revenue officer.
Executing Strategy
How Innovative Partnerships Are Changing Health Care Delivery
Unlikely collaborators are teaming up to provide higher-quality, lower-cost services.
Executing Strategy
Artificial Intelligence in Business Gets Real
The 2018 Artificial Intelligence Report by MIT SMR shows early leaders pushing forward with an eye toward scale.
Disruption
How Innovative Mergers Are Shaping Health Care Delivery
Harvard Business School’s Regina Herzlinger examines collaboration and innovation in health care.
Developing Strategy
Setting Goals to Execute Your Strategy
This webinar discusses how a FAST framework for goal setting can improve strategic alignment.
Developing Strategy
How to Compete Against the New Breed of National Champions
Competing against state-subsidized competitors in global markets requires a new set of tactics.
Executing Strategy
Building the Right Ecosystem for Innovation
Companies seeking tech alliances to stay competitive may benefit from an adaptive ecosystem model.
Customers
Customer Relationships Evolve — So Must Your CRM Strategy
Customers relationships evolve. Understanding how is the key to tailoring your CRM strategy.
Culture
Can IT Be Too in Sync With Business Strategy?
IT alignment can produce organizational inertia — unless it’s accompanied by the right culture.
Executing Strategy
A Better Way to Bring Science to Market
New markets for judgment bridge critical gaps between scientific breakthroughs and commercial markets.
Developing Strategy
Why Best Practices Often Fall Short
For many leaders, the allure of best practices is strong and their expectations for results are unrealistic.
Executing Strategy
No One Knows Your Strategy — Not Even Your Top Leaders
New research reveals the surprising reasons managers don’t know their company’s strategy.
Executing Strategy
The Truth About Corporate Transformation
Empirical analysis reveals that conventional wisdom about big, risky change initiatives is often wrong.
Developing Strategy
Six Steps to Communicating Strategic Priorities Effectively
Clear, concise strategic priorities backed by metrics have value in communicating with stakeholders.