Organizational Behavior

Virtual, tech-mediated collaboration carries risks of isolation, exclusion, surveillance, and self-censorship.

The specific cultural factors that predict whether employees are happy (and will stay) aren’t what you might think.

In his new book, Beyond Collaboration Overload, Rob Cross explains how to avoid excessive collaboration while still reaping its benefits.

The winner of the 2021 Beckhard Prize is “Fixing the Overload Problem at Work,” by Erin L. Kelly and Phyllis Moen.

Businesses that don’t understand the connection between business transformation and culture change risk obsolescence.

Top MIT SMR article topics include work and strategy redesign, and developing leadership skills for the hybrid future.

Culture change starts with new actions, not with business leaders identifying or articulating a desired culture.

Contractors hired to tackle core management tasks often succeed because of their outsider status.

When managing a merger, pay attention to political disparities.

Mapping employees’ working relationships can help guide leaders’ decisions about post-pandemic work models.

Digital inclusion to help solve grand challenges, meaningful support for Pride Month, and reimagined workspaces.

Reimagined workspaces can enable interactions that foster more meaningful human connections in our work lives.

The Special Report in MIT SMR‘s Summer 2021 issue looks at how businesses can support a more inclusive workplace culture. Also in this issue: ways to communicate — and disagree — using candor and logic, business’s role in national emergencies, how volunteering helps workers’ skills, and changing the rules to suit turbulent times.

Evaluators can be nudged to make less biased decisions in hiring and other contexts.

Early analysis suggests that three networking behaviors can drive inclusion in organizations.

Companies have a unique opportunity to rebuild employees’ social connections when they return to in-person work.

Help your team become more capable and productive by encouraging key behaviors and mitigating risks.

A dedicated team can help maximize the utility — and competitive advantage — of automation systems.

“Absorbing by observation” while working remotely, prospering in turbulent times with dynamic rules, and centering ESG in quarterly earnings calls.

New hires are at risk of losing the subtly communicated knowledge shared through in-person work.