Performance Management

There comes a time when corporate governance has little influence over performance, because competitive forces cut away at management fat.

Strategy can be thought of as a loop with four steps: making sense of a situation, making choices, making things happen and making revisions.

Operational performance metrics are vital, but most organizations do not design or use them correctly.

It can be good or bad, depending upon what kind it is and in what cultural context it occurs.

Coaching increases performance, productivity and job satisfaction at all levels.

For boards dealing with an embattled CEO, doing nothing may pay off in the long run.

A four-stage model helps companies balance supply and demand in managing IT.