Strategy

Selling value requires more than quantifying benefits. It demands a deep commitment to collaborating with customers.

Lufthansa launched an effective program to turn all its leaders into data leaders and propel its digital transformation.

Local politics are shaping workforce retention. Learn three ways leaders can navigate the tensions.

The dueling fortunes of two hot sauce companies demonstrate the power of strategic diversification.

Using values to guide decisions can benefit customers and improve operations and the bottom line.

AT&T’s Project Raindrops lets employees kill annoying or outdated processes and tools. Check out key lessons.

Researchers share a three-part approach to help leaders of digital health platforms manage and scale their businesses.

Chairman and CEO Vicente Reynal explains why Ingersoll Rand extended equity ownership to all of its employees.

There’s a widespread belief that U.S. companies are increasingly choosing to deglobalize. But is that really happening?

Smart organizations need smarter KPIs. This report outlines how leaders can create and capture value from smart KPIs.

Use evidence-based criteria to decide when to drop unprofitable customers in order to better serve your profitable ones.

This webinar from MIT SMR offers guidance to help business leaders thoughtfully plan a generative AI implementation.

This webinar from MIT SMR explores key areas in which generative AI could transform existing ways of doing business.

This webinar from MIT SMR covers the basics of generative AI and explores business use cases for the emerging technology.

Regulators want better cybersecurity oversight by corporate boards. Here’s how to find a qualified expert director.

Brands and retailers should be thinking more expansively about where they engage with customers to sell their products.

Mandatory sustainability reporting will help companies show investors how they intend to manage risk and create value.

Leaders can avoid labor disputes by communicating with employees and seeking their input in corporate governance.

Foreign companies in China should prepare for the possible detention of their executives if a business dispute arises.

Effective governance enables KPIs to evolve, remain aligned with strategic goals, and gain workers’ and managers’ trust.