Research Feature

GM and Toyota launched their joint auto plant where GM’s work force had been at its worst. Here’s what happened next.

Organizations can pick price points that provide both profits and long-term value to suppliers.

Managers need to learn from history about what they can and cannot predict, and develop plans that are sensitive to surprises.

This article presents frameworks for companies considering a shift to global product development.

In 2009, the business concerns with sustainability intersected with an urgent global economic crisis.

Companies need to help telecommuters overcome workplace isolation and limited visibility.

Executives who fail to understand power forces at play may find their careers in jeopardy.

Should external innovators be organized in collaborative communities or competitive markets? The answer depends on three crucial issues.

Designers at restaurants and theme parks are leading the way in thinking about how to make waiting in line more pleasant.

With appropriate processes, virtual teams can even outperform their colocated counterparts.

Grameen Bank and others know that you get the best answers by burying yourself in the questions.

How does Toyota solve problems, create plans, and get new things done? Company managers credit a tool called the A3.

“Web site morphing” means that communicating — and selling — will never be the same.