Research Feature

For companies, the social media behavior of employees represents both an opportunity and a risk.

Technology innovators should be wary of letting big data speak for itself.

Successful business model innovation requires an understanding of how business models evolve.

Instead of replacing human workers, software robots are an opportunity to augment their skills.

Companies entering global markets should identify an approach that best suits their business model.

Your business may have processes that work now. Does it have agile processes to help it change?

The information economy is giving way to an economy focused on analytics-based data products.

A strategic framework that eliminates faulty assumptions can help make alliances successful.

New research shows bias exists even in merit-based systems — but a data-centric approach can help.

To get the best results from a decision matrix, managers should expand the options used to frame it.

Open-innovation platforms, used thoughtfully, can expand a company’s access to analytics talent.

The rise of stakeholder-controlled media outlets complicates corporate crisis management strategies.

High-impact innovations have built-in uncertainty — but careful strategizing can reduce the risk.

Performance topology maps offer managers a signpost pointing toward smarter strategies.

There’s no single formula for making work meaningful — but poor management is a universal obstacle.

Companies often don’t focus enough on understanding how customers decide what to purchase.

Social media provides a game-changing opportunity to support innovation and new product development.

A successful innovation developed by Cisco’s R&D unit in India offers practical insights.

Operational excellence requires cultivating an expectation for continuous improvement in all employees.

Despite their importance, five popular marketing metrics are regularly misunderstood and misused.